Delivery Information

Shipping and estimated time of arrival

All orders are shipped through Royal Mail Recorded Services ( 1st, 2nd and/or International Signed ). In some exceptions where the weight is above the 2Kg we'll use other Courier Services. Any order containing pre-order items will ship from the date advertised online and in our newsletters.

From the date of despatch,  it may take up to 3-to-5 working days to arrive within the mainland United Kingdom; UK overseas territories including the Falklands Islands may take longer depending on Customs and military transport times. International delivery orders may take up to 5-to-7 working days to arrive within mainland Europe, and up to 7-to-10 working days to arrive in all other international destinations including Norway and Sweden; again depending on Customs.

Shipping and handling cost

The total shipping cost for your order is previewed for you before you commit to your purchase.

Import duty

We are not responsible for any charges you may have to pay in taxes or customs duty. Please contact your local customs office to establish what charges you may incur if you order from outside the United Kingdom or the EU.

Back orders

We maintain good stock levels of the majority of items within our range, but due to the small production runs of some of these specialist resin models, items can be out of stock from time to time. Items out of stock may result in a delay to your delivery. We always endeavour to despatch orders as quickly as possible so if you have any queries or concerns, please don't hesitate to contact us.

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